Frequently asked questions
How do I place an order?
Simply choose your item, select your size, and complete your full payment through the website to confirm your order.
Are pieces handmade?
Yes. Every Noheir Shawky piece is handmade with care using premium fabrics, embroidery threads, beads, pearls, and carefully selected details.
Do you accept custom orders?
Yes. We offer custom pieces made especially for you. You can share your preferred design idea, colors, size, and any special details through the website, and our team will guide you through the process.
Production Time
Ready pieces are prepared within 2–5 days.Made-to-order and custom pieces usually take 14–20 days, depending on the design and embroidery details.
Do you ship internationally?
Yes, worldwide shipping is available.
What is your return policy?
Because our pieces are handmade and many are made-to-order, refunds and exchanges are only accepted if the item arrives with a defect, if the size is incorrect based on the measurements provided, or if the received item is different from the confirmed order.